CMCA Canadian Merchant Cash Advance, LLC Privacy Policy

(updated July 8, 2017)

CMCA Canadian Merchant Cash Advance, LLC (“CMCA”) collects certain confidential information from its customers (and potential customers) through the application process. CMCA maintains and uses such customer information as set forth in this privacy policy:

  • CMCA is committed to protecting customer information in each of its merchant transactions.
  • CMCA does not sell customer information to third parties.
  • CMCA does not share customer information with advertisers or marketers who wish to market their products to you.
  • You do not have to take any action or instruct CMCA to keep your information confidential.
  • CMCA uses commercially reasonable efforts to safeguard customer information.
  • CMCA maintains the procedure and technology described in this privacy policy.

CMCA’s corporate mission is to be a trusted source of service and reliability for its customers. CMCA is dedicated to these principles.

HOW CMCA PROTECTS AND USES CUSTOMER INFORMATION

  • CMCA safeguards the security and integrity of customer information.
  • CMCA limits access to customer files to those officers who have a business need to know and access such information.
  • CMCA maintains policies and procedures to secure physical access to its confidential customer information, including:
  • Locking down its physical files;
  • Maintaining a professionally monitored alarm system at its facilities where confidential customer information is stored;
  • Shredding all discarded customer information;
  • CMCA requires its independent contractors and third party vendors who provide services to MCS to adhere to strict privacy standards;
  • MCS uses technological means (including back up files, offsite secured storage of electronic files, firewalls, and encryption schemes) to protect against unauthorized access or alterations of confidential customer data.
  • CMCA collects and maintains customer information as part of the CMCA application process. CMCA collects information about merchant business and its owners/operators from a variety of sources, including:
  • Information provided to us via the CMCA application and other required forms;
  • Information CMCA receives from third parties that the merchant business authorizes it to contact, such as the merchant’s trade, banking, and landlord references regarding credit history; and
  • Information CMCA receives from third party credit and background reporting agencies whom it contacts to verify merchants’ credit history and general background information.
  • CMCA does not share customer confidential information with third parties.
  • CMCA does not provide confidential customer information to third party advertisers or marketers.
  • CMCA does not provide confidential customer information to credit bureaus and/or credit reporting agencies.
  • CMCA will promptly notify a merchant business in writing or by telephone if CMCA suspects that there has been a breach of confidentiality regarding confidential customer information.

The policies and practices described in this disclosure are subject to change, and any such changes will be communicated to CMCA merchants and published on the CMCA website. Please contact us at 1.844.297-2274 if you have questions regarding this policy.